If you are looking for a full-time role in a dynamic team with the opportunity to develop your skillset and expand your expertise in the Fitness, Recreation and Sport industry, look no further than The Royal Sydney Golf Club Fitness Centre.About RSGCThe Royal Sydney Golf Club, a private members club, is fortunate to be considered one of Australia’s most prominent social and sporting institutions, having proudly hosted a number of world class sporting events including the Australian Open on 15 occasions and the 2011 Davis Cup. It is recognised nationally and internationally for its world class sporting facilities which include two golf courses, 18 tennis courts, bowling greens, croquet lawns, squash courts, snooker tables, a gym, swimming pools, cafes, club bar, a dining room, 18 accommodation rooms and multiple function rooms.What will I be doing?Reporting to The Fitness Centre Manager, you will be the face of the Fitness Centre and responsible for creating a positive member experience. You will help to coordinate and ensure smooth running of an excellent Fitness facility including: a gym, indoor and outdoor pool, group exercise studios, child minding, massage and more.Your primary purpose is to aid and support the Fitness Centre team and Royal Sydney Golf Club Members.This is a full-time role that requires flexible availability to work shifts ranging between 5am starts to 8:30pm finishes, Tuesdays to Saturdays.  The key tasks include but are not limited to:Provision of exemplary service to members, including listening and responding to member needs in a professional and positive mannerDaily administrative tasks including but not limited to: Inbound and outbound calls, member bookings, swim school administration, diary managementUndertake opening and closing procedures for the Fitness Centre when requiredEnsure members are charged for guest fees, entry fees, group fitness and personal training fees and any other expenses specific to the Fitness Centre and Northern Areas SportsEnsure the Club’s rules and regulations are adhered toEnsure that the Fitness Centre and storage areas are maintained in an orderly condition and that the prescribed procedures for storage and strictly adhered to  What does the Club need from me?A member-focused outlook and a passion for excellent service deliveryPrevious experience in the leisure/recreation industryAvailability on Tuesday - Saturday and flexibility around shift timesAdministration experienceExperience with bookings/ CRM systemsExperience with point of sale systemsAbility to build and maintain effective working relationships with other staffCompetency in using computers and associated software programsExcellent verbal and written communication skillsDemonstrated ability to promote available services to membersDemonstrated high levels of organisation and composure under pressurePreferred - Senior First AidPreferred – Pool Life Guard CertificatePreferred – Experience with administration of Swim School programs  What’s in it for me?Staff wellbeing program which includes free exercise classes for staff in our state-of-the-art fitness facilities, access to golf course and tennis clinics as well as an Employee Assistance ProgramWork in a positive and supportive team-focused workplaceDaily staff mealsSocial functions17.5% loading on Annual Leave and Special Recreation LeaveUniforms provided plus uniform allowance $17.56 per weekStaff fund at year endUp to 20% discount on purchases (E.g. wine and sporting goods from our retail store)15% discount on TFE hotel or apartment bookings across Australia, New Zealand and Europe. TFE brands include but are not limited to Adina, Vibe and TravelodgeStreet parking available and bus stop and ferry located outside the Club. We foster an environment of belonging, celebrate diversity at the Club and make hiring decisions based on experience, skill and passion. We actively seek people who genuinely wish to have a positive impact on those around them. Please note that if your application progresses to the pre-employment stage, you may be required to complete a background check. If the search returns a criminal record, the Club will assess whether the records impacts your ability to perform the key requirements of the role.If you ready for your next career move, we can't wait to hear from you! AUD Rose Bay 2029

Sport Services Assistant

  • One of Australia’s most prominent social and sporting venues
  • Daily Staff meals, Employee Assistance Program, Sport Shop Discounts
  • Work within a friendly and supportive team

If you are looking for a full-time role in a dynamic team with the opportunity to develop your skillset and expand your expertise in the Fitness, Recreation and Sport industry, look no further than The Royal Sydney Golf Club Fitness Centre.

About RSGC

The Royal Sydney Golf Club, a private members club, is fortunate to be considered one of Australia’s most prominent social and sporting institutions, having proudly hosted a number of world class sporting events including the Australian Open on 15 occasions and the 2011 Davis Cup. It is recognised nationally and internationally for its world class sporting facilities which include two golf courses, 18 tennis courts, bowling greens, croquet lawns, squash courts, snooker tables, a gym, swimming pools, cafes, club bar, a dining room, 18 accommodation rooms and multiple function rooms.

What will I be doing?

Reporting to The Fitness Centre Manager, you will be the face of the Fitness Centre and responsible for creating a positive member experience. You will help to coordinate and ensure smooth running of an excellent Fitness facility including: a gym, indoor and outdoor pool, group exercise studios, child minding, massage and more.

Your primary purpose is to aid and support the Fitness Centre team and Royal Sydney Golf Club Members.

This is a full-time role that requires flexible availability to work shifts ranging between 5am starts to 8:30pm finishes, Tuesdays to Saturdays.

  The key tasks include but are not limited to:

  • Provision of exemplary service to members, including listening and responding to member needs in a professional and positive manner
  • Daily administrative tasks including but not limited to: Inbound and outbound calls, member bookings, swim school administration, diary management
  • Undertake opening and closing procedures for the Fitness Centre when required
  • Ensure members are charged for guest fees, entry fees, group fitness and personal training fees and any other expenses specific to the Fitness Centre and Northern Areas Sports
  • Ensure the Club’s rules and regulations are adhered to
  • Ensure that the Fitness Centre and storage areas are maintained in an orderly condition and that the prescribed procedures for storage and strictly adhered to

  What does the Club need from me?

  • A member-focused outlook and a passion for excellent service delivery
  • Previous experience in the leisure/recreation industry
  • Availability on Tuesday - Saturday and flexibility around shift times
  • Administration experience
  • Experience with bookings/ CRM systems
  • Experience with point of sale systems
  • Ability to build and maintain effective working relationships with other staff
  • Competency in using computers and associated software programs
  • Excellent verbal and written communication skills
  • Demonstrated ability to promote available services to members
  • Demonstrated high levels of organisation and composure under pressure
  • Preferred - Senior First Aid
  • Preferred – Pool Life Guard Certificate
  • Preferred – Experience with administration of Swim School programs

  What’s in it for me?

  • Staff wellbeing program which includes free exercise classes for staff in our state-of-the-art fitness facilities, access to golf course and tennis clinics as well as an Employee Assistance Program
  • Work in a positive and supportive team-focused workplace
  • Daily staff meals
  • Social functions
  • 17.5% loading on Annual Leave and Special Recreation Leave
  • Uniforms provided plus uniform allowance $17.56 per week
  • Staff fund at year end
  • Up to 20% discount on purchases (E.g. wine and sporting goods from our retail store)
  • 15% discount on TFE hotel or apartment bookings across Australia, New Zealand and Europe. TFE brands include but are not limited to Adina, Vibe and Travelodge
  • Street parking available and bus stop and ferry located outside the Club. 

We foster an environment of belonging, celebrate diversity at the Club and make hiring decisions based on experience, skill and passion. We actively seek people who genuinely wish to have a positive impact on those around them. 

Please note that if your application progresses to the pre-employment stage, you may be required to complete a background check. If the search returns a criminal record, the Club will assess whether the records impacts your ability to perform the key requirements of the role.

If you ready for your next career move, we can't wait to hear from you!

 

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Michelle Macpherson on (02) 8362 7229 or Patrick Lenard on (02) 8362 7216, quoting Ref No. 1211468.

 

  • Posted Date 07 Jan 2025
  • Location Rose Bay
    NSW / Australia
  • Industry Sport & Recreation
  • Job Type Full Time
  • Salary Not provided